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Relating to complaints filed with the Texas Department of
Licensing and Regulation.
No significant fiscal implication to the State is anticipated.
HB 2452 would allow the Texas Department of Licensing & Regulation to contract with a qualified individual to assist with complaint review process. The contractor would be immune from liability except in cases of fraud, conspiracy, or malice on their part. The department would additionally be permitted to accept, but not be obligated to investigate, a complaint that lacks sufficient information to identify the source or the name of the person who filed the complaint.
Texas Action remains neutral on HB 2452 as it does not appear to affect our liberty principles.